Carpet Cleaning Tips/FAQs

How often should I have my carpets cleaned?

Carpet manufacturers recommend that you get your carpets professionally cleaned at least once a year, but that depends on your lifestyle.  Do you live in the country with lots of dirt being tracked in?  How about children’s spills? Got pets?  All of these should be taken into consideration and maybe you should consider cleaning more often. Remember that deep down dirt that can not be removed with a good vacuuming is your carpets worst enemy.

What cleaning method do you use?

We use the highest quality truck mounted hot water extraction system, commonly referred to as steam cleaning.  This is the preferred method of most carpet manufacturers.

Is cleaning safe for my family and pets?

Yes, it is perfectly safe for all your family members including the four footed ones. We use only high quality cleaning agents that are soap free and non-toxic.

How soon can I walk on my carpet?

Keep regular traffic, children and pets off the carpet as much as possible while drying.  If you must be on the carpet, please use extreme caution when walking off the carpet onto another flooring type to prevent slips and falls, as the carpet will be damp.  Also don’t track “new” dirt on the damp carpet with your shoes.

How long will it take to dry?

Usually 6-12 hours, depending on the humidity levels, room temperature and air movement over the carpet.  Use of ceiling fans and the AC will help drying times.

I noticed black lines around the baseboards that did not come up last time my carpet was cleaned-what are they?

They are filtration lines-please click here to learn more about them.

Can cleaning my carpet remove those yucky pet odors?

Pet odors are a very common problem and more complex than they seem-please click here for more information as to why and how to get rid of them.

Can all of the stains in my carpet be removed?

Please let the technician know about particular areas of concern.  They will exhaust all the tools they have to remove these stains, but please note that if the stain has been there a long time, or if various types of ineffective cleaners have been used, removal will be difficult if not impossible.  If the stain simply can not be removed, consider another alternative such as patching, which we can provide.

 

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Contact Us

Toll Free
Phone: (254) 770-0932

FAX
Fax: (254 ) 770-0945

ADDRESS
3206 Airport Road Temple, TX 76504